Privacy Policy

Last updated: 24 March 2026

In this policy we, our or us means:

  • Attune Legal Pty Ltd, ABN 14 647 078 902; and
  • any related entities of Attune Legal Pty Ltd, including its holding company and any subsidiaries.

To provide you with the best possible service, we collect and use certain personal information about you. Your privacy is important to us and we are dedicated to ensuring your personal information remains private. The following privacy policy sets out how we handle your personal information, consistent with the Australian Privacy Principles within the Privacy Act 1988 (Cth).

For the purposes of this policy, “personal information” means information or an opinion about an identified individual, or an individual who is reasonably identifiable.

In general, we will only use your personal information for the purpose(s) that you gave it to us for.

We review this policy periodically to ensure it is kept relevant and up to date and we may make changes at any time by publishing the amended version on our website.

1. Information We Collect

In the process of conducting our business, we may collect a range of personal information from current and prospective customers, clients, users, service providers, job applicants and other individuals where it is necessary in order to operate our business. The kind of information collected will depend on the nature of your dealings with us, but may include:

  • contact information and identification such as your name, date of birth, contact number, e-mail address, residential and/or business address, demographic information (such as your postcode, age and gender) and driver’s licence or other identification document details;
  • payment details (such as account or credit card details) and payment related information in connection with your purchase of our goods or services; or
  • information collected from marketing campaigns, member surveys and your interactions with us, including via social media.

If you do not provide us with the personal information we request, we may be unable to provide you with the full range of our services and, depending on the information withheld, you may be ineligible to use our services.

Sensitive Information

We will only collect sensitive information about you with your consent (unless we are otherwise allowed or required by law to collect that information). If you provide us with sensitive information, such as health information, information about your race, gender, sexual orientation, ethnic origin and religious beliefs, on your own accord, we will treat it with the highest confidence and only disclose it as instructed by you.

2. How We Collect Information

Information Collected from You

Most of the personal information we collect will be collected directly from you. This may occur when you:

  • contact or interact with us in person, by e-mail, phone or other forms of communication, or via forms on our website, or social media accounts;
  • sign up to purchase any of our services;
  • respond to any of our job advertisements;
  • visit our premises; or
  • attend events hosted or operated by us.

Information Collected from Third Parties

We may sometimes collect your information from third parties such as:

  • information held by online third-party services, that you have granted us access to (e.g. Google, Facebook, etc.);
  • parties you refer us to, or who refer us to you, including personal referees when you apply for a job with us;
  • where you are employed or engaged by an entity that purchases services from us, from an authorised representative of that entity;
  • contractors that we engage to provide services to us;
  • third party recruitment agencies you have provided your details to; or
  • marketing agencies or providers of similar lists or information which have been legally acquired by us.

Information Collected Automatically

When you visit or interact with our website, our online platform, or any other online platform operated by us (Platforms) we (as well as any of our third party service providers) may use a variety of technologies that automatically or passively records information about how the Platform is accessed and used (Usage Data). Usage Data may include your IP address or other unique identifier for the device used to access a Platform, browser type, device type, date and time of visit, pages viewed and your use of features or applications on the Platform. Usage Data helps us to keep the Platforms relevant for our guests and members. Usage Data is usually non-identifying, but if it can be used to identify you, we will treat it as personal information.

We may use Cookies (data files placed on a device when it is used to visit a Platform) to keep track of personal preferences and compile aggregate data about Platform traffic and online interactions with us, so that we can offer you better experiences and tools in the future. Cookies may be used by us or our service providers for security purposes, or to facilitate site navigation and personalise your experience on the Platform. You should be able to configure your computer or other web browsing device so that it disables cookies or does not accept them. However, if you reject all cookies, you may not be able to use our products or services that require you to “sign in,” and you may not be able to take full advantage of our services provided via the Platforms.

3. Purpose of Use or Disclosure

We collect, use and disclose your personal information for a variety of purposes, including:

  • to provide you with our services;
  • for any purpose which we notify you about when we collect your information, or to which you have provided your consent;
  • to provide various business support services to our customers and/or users;
  • to notify customers and/or users of news and event information;
  • for security and safety purposes;
  • responding to your enquiries, concerns or complaints;
  • to consider and assess your application as a potential job applicant or contractor;
  • to distribute promotional material and inform you about products, services, special offers and events;
  • to customise, measure and improve our services;
  • improving your experience with us and our marketing, including through data analytics, product planning and research;
  • to process or verify payments authorised by you;
  • to comply with the law, including a lawful request from law enforcement; and
  • other purposes related to the provision of our services.

3A. Use of Artificial Intelligence Tools

In providing our legal services, we may use artificial intelligence (AI) tools and technologies to assist with research, document analysis, drafting, and other legal work. We are committed to protecting your personal information when using such tools.

We will only use AI tools that comply with our obligations under Australian privacy law, including the Privacy Act 1988 (Cth) and the Australian Privacy Principles. This means that:

  • We do not use AI tools that train their models on the data we enter or provide to them;
  • We only use AI tools that meet industry standards for data security and confidentiality;
  • We only use AI tools that comply with applicable privacy laws and maintain appropriate safeguards for personal information;
  • We assess each AI tool for privacy and security compliance before use; and
  • We take reasonable steps to ensure that any personal information processed through AI tools is handled securely and in accordance with this Privacy Policy.

Where we use AI tools to process your personal information, this use falls within the purposes outlined in Section 3 of this Policy, particularly the provision of legal services to you. If you have concerns about our use of AI tools in relation to your matter, please contact us using the details in Section 12.

3B. Use of AI for Research, Drafting and Practice Management

We do not use artificial intelligence (AI) tools or automated systems to make decisions. All decisions affecting your legal rights or interests are made by qualified lawyers and authorised personnel.

We may use AI tools and automated systems to assist with:

  • Legal research and document analysis to help our lawyers identify relevant case law, legislation, and legal principles;
  • Transcription of meetings, calls, and other communications;
  • Drafting and document assembly assistance, including generating draft legal documents and correspondence for lawyer review;
  • Conflicts checking to assist in identifying potential conflicts of interest; and
  • Practice management processes such as matter management, time recording, and billing functions.
  • In all cases, any output produced by AI tools or automated systems is reviewed and assessed by our lawyers or authorised staff before being relied upon or provided to you. AI tools serve only as an aid to human judgment – they do not replace it.

The kinds of personal information that may be used in these automated systems include your name, contact details, matter information, correspondence, legal documents, and other information relevant to your legal matter.

If you have questions about our use of AI tools, please contact us using the details in Section 12.

4. Disclosing Your Personal Information

We may disclose your information to third parties, including:

  • our agents or contractors who perform a particular function or service on our behalf;
  • your employer or former employer as part of conducting a reference check.

Examples of our third-party agents or contractors include:

  • mail distribution providers;
  • secure data storage providers;
  • information technology service providers;
  • artificial intelligence and machine learning service providers who comply with our privacy and security requirements;
  • debt collection agencies; and
  • accountants, lawyers and other professional advisors.

We may also disclose your information to third parties where required or authorised by or under law.

We will not sell or provide your information to a third party for the purposes of direct marketing without your informed consent.

5. Direct Marketing

Direct marketing is the promotion of goods and services directly to you including through emails, SMS, phone calls and the post. We will only send you direct marketing materials if you would reasonably expect to receive them, or you have consented. If it is impractical to gain your consent, we will always provide a simple and easy means for you to request not to receive the material.

6. Cross-Border Disclosure

Our preference is to use third party service providers who are based in Australia, however we may use overseas service providers to process your personal information if we reasonably believe that the overseas entity is subject to the same or similar privacy laws to those found in Australia, or you have otherwise consented to us disclosing your personal information to the overseas entity.

We are likely to disclose personal information to service providers located in the United States, Singapore, and the European Union. Where we use service providers in other countries, we will update this list or notify you at the time of collection.

Where we use AI tools or technology services that involve overseas disclosure of personal information, we take reasonable steps to ensure those services comply with privacy laws substantially similar to Australian privacy law, or we obtain your consent, or we ensure the overseas recipient is bound by a scheme or contract that has the effect of protecting the information in a way that is substantially similar to the Australian Privacy Principles.

7. Security

The security of your personal information is important to us and we take reasonable steps to protect your information from unauthorised access or disclosure and ensure the accuracy and proper use of your personal information, including using a range of physical, technical and administrative measures such as:

  • using SSL encryption to store and transfer personal information on our Platforms;
  • hosting of our Platforms on servers located in secure third-party centres, who use best-practice procedures to ensure the security of data;
  • reviewing the adequacy of technical and physical security measures used by any third-party suppliers who will be processing or storing your personal information; and
  • ensuring that all personnel or staff engaged by us are made aware of the contents of this Privacy Policy and any additional policies and procedures relating to the use, protection and disclosure of personal information which we may introduce from time to time.

When selecting third-party AI tools and technology service providers, we assess their data security measures, privacy compliance, and data handling practices. We ensure that such providers do not use client data for training their AI models and that they maintain security standards consistent with our obligations under Australian privacy law. We regularly review the security and privacy practices of our technology providers to ensure continued compliance.

While we take all reasonable steps to ensure that your personal information is protected from misuse, interference or loss, no method of transmission over the internet, or method of electronic storage, is 100% secure. Each individual that provides personal information to us via the internet or by post does so at their own risk. We cannot accept responsibility for misuse or loss of, or unauthorized access to, personal information where the security of the information is not within our control.

If an eligible data breach occurs involving your personal information, and there is a likelihood of serious harm to you as a result of such breach, we will notify you and the Office of the Australian Information Commissioner (OAIC) as soon as practicable, in accordance with Part IIIC of the Privacy Act 1988 (Cth).

In addition to the measures we take to protect your personal information, you should ensure that you keep secret and regularly change any access passwords to any accounts on our Platforms, and always logout of any secure pages at the end of your session.

8. Destruction

When we no longer need your personal information for a permitted purpose and we are not required to keep it to comply with any laws, we will take such steps as are reasonable in the circumstances to destroy your personal information, or to ensure that the information is de-identified.

9. Access and Correction

If you are a user of our Platforms, you can update your personal information at any time via your account on our Platform.

If requested by you by contacting us using the details contained in this privacy policy, we will take such steps as are reasonable in the circumstances to ensure that your personal information is accurate, up-to-date, complete and relevant.

Upon your written request we will provide you with a copy of your personal information that we hold, unless there is a legitimate reason at law not to do so. We will take reasonable steps to correct your personal information if we are satisfied that it is inaccurate, out-of-date, incomplete, irrelevant or misleading. This extends to third parties that we have provided your personal information to unless it is impracticable or unlawful to do so.

10. Resolving Concerns

If you have a concern or complaint relating to our handling of your personal information, or if you feel that we have breached the privacy laws, please contact us in writing using the contact details provided below, outlining the nature of the complaint. We will endeavour to respond to your complaint within 30 days of receipt.

If your complaint is not satisfactorily resolved, you can contact us to discuss your concerns or the complaint may be taken to the Office of the Australian Information Commissioner:

Office of the Australian Information Commissioner
Phone: 1300 363 992
Website: www.oaic.gov.au
GPO Box 5288, Sydney NSW 2001

11. Contact Us

If you have questions or suggestions, please contact us at\:

Email: yule@attune.legal
Mailing address: 360 Bell Street, Preston, VIC 3072, Australia

12. Updating this Policy

If we decide to change this Privacy Policy, we will post the changes on our webpage at attune.legal. Please refer back to this Privacy Policy to review any amendments.

We may do things in addition to what is stated in this Privacy Policy to comply with the Australian Privacy Principles, and nothing in this Privacy Policy shall deem us to have not complied with the Australian Privacy Principles.